Pitching well is tough whether you’re on the mound or in the board room. It takes focus, concentration and a lot of practice. Pitching in a business setting is challenging because you’re expected to deliver your message in a succinct, meaningful way and your pitch time can easily be cut short if you aren’t well-prepared. No wonder that this type of selling can produce performance anxiety much the same as public speaking, which is known to be a top fear for many people.
Learning to pitch effectively is well worth the effort and the secrets to doing it well, not surprisingly, lie with research and preparation. But other factors can impact your success, and it’s important to understand pitching as a form of performance and engagement as well as sales.
First, think about whom your audience is and the time you’re likely to have. These days, almost inevitably, time will be short. Think about the setting you’ll be in. Will it be a person’s office, a conference room, or a booth on a convention floor? What potential interruptions or distractions might there be? Will you have access to the set ups and equipment you might want to use in your presentation? In terms of content, ask yourself what you have to offer that will engage and interest the person or people you’re talking to. Consider what you can you do to make your presentation to them memorable both audibly and visually. Do your research well in advance so you can 1) make sure you’re talking with the right people, 2) know their concerns and possible objections, and 3) come equipped with a way to present that you’re comfortable with and is appropriate to the setting.
Know too that despite the fact that we’re constantly being told that everything is about storytelling, pitching well is about having interaction that’s designed to draw out meaningful information. It’s like a first date – you want to introduce yourself, but also get to know the other person to see if your styles and interests will mesh. As with dating, being nervous is okay and showing that you genuinely care about the other person will go a long way. Courtesy – being punctual, respectful of the time being given to you and staying focused on what their objectives are – is imperative as is honesty and a willingness to walk away, if you find it’s not a good fit.
Be prepared to keep the first meeting brief and to the point, and don’t be “pitchy.” Think beforehand about you can offer and what the obstacles might be. The most common are cost, whether the person has decision-making authority, if needs are likely to be met, and time commitment.
Don’t make the mistake of turning someone off by coming on too strong. These days engagement is expected to be a two-way street with both parties having equal chance to provide input. Customization and personalization are of great value. Use what you’ve prepared as a jumping off point for meaningful conversation rather than keeping to a script, but still keep in mind the information you need to remember to convey. Decide ahead of time what you’d like to take away from the conversation, let the person know how you’d like to follow up and, when you do, consider whether there’s anything else you can provide them by way of thanks – which can be information, a connection, or suggestions based on your conversation.